How to get your New Zealand pension statement

KiwiSaver statement / NZ Super entitlement

Known in English as the KiwiSaver statement and NZ Super record. Look for this name on the site — it may not be translated.

• Your IRD number.
• The name of your KiwiSaver provider, if you had one — it is your own account with a balance, quite separate from NZ Super.
• The years you lived in New Zealand after age 20, and how many after 50. NZ Super is residence-based, so these counts are what decides entitlement.

1. 1
   Separate NZ Super from KiwiSaver

   NZ Super is a flat government payment based on residence, with no account or balance behind it. KiwiSaver is your own savings account. People who worked in New Zealand and left are usually looking for KiwiSaver.
2. 2
   Check your KiwiSaver balance with your provider

   If you do not know your provider, Inland Revenue can tell you which scheme your contributions went to.
3. 3
   Work out your NZ residence years

   NZ Super requires residence in New Zealand for a set number of years after age 20, including some after age 50. The threshold has been rising for people born after mid-1959, so check the rule for your birth year rather than the headline number.

   Open this page ↗
4. 4
   Contact International Services if you are abroad

   Work and Income's International Services team handles entitlements for people outside New Zealand, including payment under social security agreements.

   Open this page ↗
5. 5
   Keep the records

   Save your KiwiSaver statement and any written confirmation of your residence years.

   Open this page ↗

You have left New Zealand permanently and want your KiwiSaver

A permanent-emigration withdrawal is possible after a qualifying period abroad, with different rules if you moved to Australia — in that case the balance can usually be transferred to an Australian super fund instead of withdrawn.

You do not know who holds your KiwiSaver

Members who never chose a scheme were allocated to a default provider. Inland Revenue can identify it from your IRD number.

You are unsure whether your overseas years count for NZ Super

Time in a country with a social security agreement can count toward the residence requirement, and NZ Super is also subject to direct deduction rules where you receive an overseas pension. International Services is the authority on both.

The current NZ Super residence requirement for each birth-year cohort, which is on a legislated upward schedule.

Upload the statement to your vault and we'll read the figures out of it — balances, benefits, vesting and retirement ages — and tell you what changed since your last one.