How to get your Panama pension statement

Historial de cuotas (CSS)

Known in English as the Contribution history. Look for this name on the site — it may not be translated.

• Your Panamanian cédula number, or the passport used when you were registered.
• Your employers and dates.
• An email address you can use for correspondence — CSS accepts applications from abroad by email, which is unusually straightforward.

1. 1
   Start at the CSS

   The Caja de Seguro Social administers Panama's contributory pension system.

   Open this page ↗
2. 2
   Request your contribution history

   The record shows the quotas (cuotas) paid on your behalf. Panamanian eligibility depends on the number of quotas as well as age.
3. 3
   If you are abroad, use the email route

   CSS accepts completed pension application forms by email from claimants outside Panama, which avoids the in-person requirement other countries in the region impose.
4. 4
   Check which regime applies

   Panama reformed its system and runs both a defined-benefit and a mixed component depending on when you entered. Ask CSS which applies to your contribution history.
5. 5
   Save the record

   Keep the statement and the reference of any request you file.

CSS has no record under the identity you gave

Foreign workers were often registered under a passport number. Provide every identifier you used, and the employer's name, so the file can be matched.

Your employer did not pay the quotas

Deductions without payment are recoverable through CSS, but need evidence: payslips showing the deduction are the starting point.

You cannot get a reply by email

Panamanian consulates can forward documents and confirm identity, and a representative in Panama can attend a regional office in person.

The current CSS email address for applications from abroad, and whether the contribution history can be requested online.

Upload the statement to your vault and we'll read the figures out of it — balances, benefits, vesting and retirement ages — and tell you what changed since your last one.